tag:status.ynotone.com,2005:/history Ynotone Status - Incident history 2026-10-23T16:22:12.777+00:00 Ynotone tag:status.ynotone.com,2005:Incident/cmvl6h7qt0bbr0wph96kghepb 2026-10-23T16:22:12.777+00:00 2026-10-23T16:22:12.777+00:00 Degraded Performance: Slow Loading in Some Regions Type: Incident

Affected Components: Ynot Auth, Ynot LMS, Ynot CRM

Oct 23, 16:22:12 GMT+0
Monitoring - This morning our network provider experienced an incident that caused slower than normal page loading for some users in the Southeast and Midwest United States. Other regions were not affected. Our systems remained healthy and no data was affected. The provider reports recovery is underway and we are continuing to monitor until the incident is fully resolved..

]]> tag:status.ynotone.com,2005:Maintenance/cmulmtumy00wu1mqqj5ks0yb6 2026-09-29T05:00:00.000+00:00 2026-09-29T06:00:00.000+00:00 Scheduled Platform Maintenance — Cache Server Security Update Type: Maintenance

Duration: 1 hour

Affected Components: Ynot Auth, Ynot Admin, Ynot API, Ynot LMS, Ynot CRM

Sep 29, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 29, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 28, 19:20:14 GMT+0
Identified - Ynot Marketing LLC dba YnotOne will be performing a scheduled security update on Tuesday, September 29 beginning at 1:00 AM ET. The maintenance window is expected to conclude by 2:00 AM ET. We have scheduled this during off-peak hours to minimize any impact. Thank you for your patience..

]]> tag:status.ynotone.com,2005:Maintenance/cmu4zaoqe01hy13uiepqywqd2 2026-09-17T03:00:00.000+00:00 2026-09-17T07:00:00.000+00:00 Scheduled Communications Maintenance Type: Maintenance

Duration: 4 hours

Affected Components: Ynot CRM

Sep 17, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 17, 03:00:00 GMT+0
Identified - Our communications provider is conducting scheduled maintenance on September 16, 2026 from 8:00 PM PDT to 12:00 AM PDT (11:00 PM EDT to 3:00 AM EDT). During this window you may experience intermittent delays or failures with SMS and MMS messages. Voice calls are not affected. We are monitoring the situation and will update this notice once maintenance is complete. We apologize for any inconvenience..

]]> tag:status.ynotone.com,2005:Maintenance/cmtx26ebd00r01mqocwgus6y1 2026-09-12T05:00:00.000+00:00 2026-09-12T09:00:00.000+00:00 Scheduled Analytics Maintenance Type: Maintenance

Duration: 4 hours

Affected Components: Ynot Insights

Sep 12, 09:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 12, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 11, 14:35:39 GMT+0
Identified - Ynot Marketing LLC dba YnotOne will be performing scheduled analytics infrastructure maintenance on Saturday, September 12 beginning at 1:00 AM ET. During this window, [reporting.ynotlms.com](http://reporting.ynotlms.com) will be temporarily unavailable. There is no impact to the YnotOne platform or LMS. The maintenance window is expected to conclude by 5:00 AM ET. We have scheduled this during off-peak hours to minimize any impact. Thank you for your patience..

]]> tag:status.ynotone.com,2005:Maintenance/cmtn6elsm0dae0wqjqarwzwtp 2026-09-06T06:00:00.000+00:00 2026-09-06T08:00:00.000+00:00 Scheduled Infrastructure Maintenance Type: Maintenance

Duration: 2 hours

Affected Components: Ynot LMS

Sep 6, 08:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 6, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 4, 16:36:19 GMT+0
Identified - YnotOne will be performing scheduled infrastructure maintenance during off-peak hours on Sunday, September 6 beginning at 2:00 AM EDT. The maintenance window is expected to conclude by 4:00 AM EDT. During this window you may experience brief, intermittent connectivity interruptions of a few seconds. No user-facing downtime is expected and no data will be affected. We have scheduled this during off-peak hours to minimize any impact. Thank you for your patience..

]]> tag:status.ynotone.com,2005:Incident/cmtiyr0kb08861mmf2z021x11 2026-09-01T17:50:56.341+00:00 2026-09-01T17:50:56.341+00:00 Service Update — SMS & Voice Services Restored Type: Incident

Affected Components: Ynot Call Center, Ynot CRM

Sep 1, 17:50:56 GMT+0
Resolved - SMS and voice services have been fully restored. This issue originated with our communications provider and has been resolved. Duration: approximately 1 hour. No data was lost or affected..

]]> tag:status.ynotone.com,2005:Maintenance/cmshd9olu00610srzvwqtzqoi 2026-08-07T08:30:00.000+00:00 2026-08-07T09:30:00.000+00:00 Scheduled Infrastructure Maintenance Type: Maintenance

Duration: 1 hour

Affected Components: Ynot LMS

Aug 7, 09:30:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 7, 08:30:01 GMT+0
Identified - Maintenance is now in progress.

Aug 6, 10:22:07 GMT+0
Identified - We'll be performing routine infrastructure maintenance during this window. Most services will be unaffected. A brief service interruption is possible for a short period — you may be signed out and need to log back in, and some background processing (messaging, lead intake) could be briefly delayed. No action is needed on your end. We've scheduled this in the early morning to minimize any impact..

]]> tag:status.ynotone.com,2005:Incident/cmrpd7b9u0fwl0kmrafjf5ml1 2026-07-17T19:55:00.000+00:00 2026-07-20T14:27:19.929+00:00 Service Disruption — Resolved Type: Incident

Affected Components: Ynot API, Ynot LMS

Jul 20, 14:27:19 GMT+0
Postmortem - The disruption was caused by an unusual surge of automated authentication requests that temporarily overwhelmed our authentication service. We have deployed rate-limiting safeguards at our network edge so that no single source can affect platform performance in this way again. Service has been stable since resolution. We apologize for the interruption..

Jul 17, 20:18:47 GMT+0
Resolved - This incident has been resolved..

Jul 17, 19:55:00 GMT+0
Resolved - Between approximately 3:25 PM and 3:40 PM ET, some users experienced errors when accessing the platform. Service was fully restored at 3:40 PM ET. We're working with our infrastructure team to confirm the root cause and put measures in place to prevent recurrence. We apologize for the disruption..

]]> tag:status.ynotone.com,2005:Maintenance/cmrl30g4x01fx1ameyynq20i6 2026-07-15T09:00:00.000+00:00 2026-07-15T10:00:00.000+00:00 Scheduled Database Maintenance Type: Maintenance

Duration: 1 hour

Affected Components: Ynot Call Center, Ynot Auth, Ynot Admin, Ynot API, Ynot LMS, Ynot CRM

Jul 15, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 15, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 14, 20:06:22 GMT+0
Identified - We'll be performing scheduled maintenance on our production database to apply routine system updates. During this window, you may experience brief, intermittent connectivity interruptions of a few seconds while the update is applied. No action is needed on your end, and no data will be affected. We've scheduled this during off-peak hours to minimize any impact. Thank you for your patience..

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