Ynotone - Service Disruption — Resolved – Incident details

Service Disruption — Resolved

Resolved

Affected

Ynot LMS

Operational from 7:55 PM to 7:55 PM

Ynot API

Operational from 7:55 PM to 7:55 PM

  • PostmortemUTC

    The disruption was caused by an unusual surge of automated authentication requests that temporarily overwhelmed our authentication service. We have deployed rate-limiting safeguards at our network edge so that no single source can affect platform performance in this way again. Service has been stable since resolution. We apologize for the interruption.

  • UpdateUTC
    This incident has been resolved.
  • ResolvedUTC

    Between approximately 3:25 PM and 3:40 PM ET, some users experienced errors when accessing the platform. Service was fully restored at 3:40 PM ET. We're working with our infrastructure team to confirm the root cause and put measures in place to prevent recurrence. We apologize for the disruption.