The disruption was caused by an unusual surge of automated authentication requests that temporarily overwhelmed our authentication service. We have deployed rate-limiting safeguards at our network edge so that no single source can affect platform performance in this way again. Service has been stable since resolution. We apologize for the interruption.
Update · UTC
This incident has been resolved.
Resolved · UTC
Between approximately 3:25 PM and 3:40 PM ET, some users experienced errors when accessing the platform. Service was fully restored at 3:40 PM ET. We're working with our infrastructure team to confirm the root cause and put measures in place to prevent recurrence. We apologize for the disruption.